•  Personal information we collect

• Contact details including name, address, billing/shipping address, phone number, and email
• Financial information including card and payment account details, transaction details
• Account information including username, password, preferences and settings
• Transaction information including items viewed, carted, wishlisted, purchased, returned or cancelled
• Communications you send us, e.g. customer support inquiries
• Device information including browser, network connection, IP address and unique identifiers
• Usage information including how and when you interact with the Services

•  Where this comes from

Directly from you; automatically through your use of the Services and cookies; from our service providers who process it on our behalf; and from partners or other third parties.

•  How we use it

• Provide, tailor and improve the Services — process payments, fulfil orders, arrange shipping, handle returns, and personalize your experience
• Marketing and advertising — send promotional communications and show relevant ads based on your activity
• Security and fraud prevention — authenticate accounts and keep the checkout process secure
• Communicating with you — provide customer support and maintain our relationship with you
• Legal reasons — comply with applicable law or valid legal process

•  How we disclose it

With Shopify and vendors performing services on our behalf (IT, payments, analytics, fulfilment); with marketing partners for advertising; when you direct us to (e.g. shipping); with our affiliates; and in connection with a business transaction or to comply with legal obligations.

•  Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your information may be shared with Shopify and third parties, which may be located in other countries. You can learn more via the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

•  Third-party websites

We may link to third-party sites. We are not responsible for their privacy or security practices, and inclusion of a link doesn't imply our endorsement of them.

•  Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of a child's information.

•  Security and retention

No security measures are perfect. We recommend not using unsecured channels to send us sensitive information. We retain personal information as long as needed to provide the Services, comply with legal obligations, or resolve disputes.

•  Your rights and choices

• Access / Know — request access to the personal information we hold about you
• Delete — request deletion of your personal information
• Correct — request correction of inaccurate information
• Portability — request a copy or transfer of your information
• Opt out — of the sale/sharing of information or targeted advertising, where applicable

You can unsubscribe from promotional emails at any time via the link in those emails. We honor the Global Privacy Control signal where applicable. We may need to verify your identity before processing certain requests, and you will not be discriminated against for exercising your rights.

•  Complaints

If you have concerns about how we handle your data, contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

•  International transfers

We may transfer, store and process your information outside the country you live in. Where we transfer data from the EEA or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, unless transferring to a country deemed adequate.

•  Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised "Last updated" date.